Stay on top of compliance

The Verio Compliance Centre keeps your evidence, audits and policies in line with the CQC framework โ€” every day, not just before an inspection.

The CQC framework

Your evidence maps to the five key questions

The CQC looks at five key questions with 34 quality statements. Verio maps your day-to-day records to them as you work.

SafeSafeguarding, incidents, medicines, safe staffing and infection control.
EffectiveAssessments, outcomes, consent, staff skills and joint working.
CaringKindness, dignity, independence and person-centred daily records.
ResponsivePersonalised planning, complaints and end-of-life care.
Well-ledGovernance, audits, learning culture and leadership.
How it works

From daily records to inspection evidence

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Evidence mapping

Every log, incident and audit is tagged to the relevant quality statements. Your evidence builds itself while your team does their job.

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Scheduled audits

A rolling calendar for medication, care plans, infection control, health & safety โ€” with scored templates and completion tracking.

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Evidence packs

Frozen snapshots of verified evidence, approved by a second person and shared by a time-limited, logged link.

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Policy library

Policies and procedures tailored to your service type, with version control, review dates and staff sign-off tracking.

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Notifiable events

Statutory notifications tracked with their due dates, linked to the incident and the person.

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Governance command centre

Measures you can drill into, signals, root-cause plans and a closure gate โ€” across every service you run.

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Frameworks as configuration

Mapped to the framework you are inspected against

Framework mappings are configuration, not code. Verio ships a starting baseline for the CQC single assessment framework, Ofsted's SCCIF for children's services, and commissioner and board frameworks. New versions run in parallel before they go live.

  • Evidence keyed by measure, so wording changes don't lose history
  • Status never shows green on stale data
  • One standard across every service in your group
  • Your registered manager confirms mappings against current guidance
Compliance FAQs

Common questions

What evidence do CQC inspectors expect to see?

They want to see consistent safe, effective, person-centred care. That means care records, trained staff, completed audits, action plans and good governance. Verio builds this evidence every day as your team works.

What are the quality statements?

34 "we" statements that replaced the KLOEs. They describe what good care looks like under each of the five key questions. Verio tags your records to them automatically.

How often should policies be reviewed?

At least once a year, and whenever regulation or guidance changes. Verio tracks review dates, sends reminders and records staff sign-off.

Can Verio help with an upcoming inspection?

Yes. The governance command centre shows where evidence is thin by key question, and you can build an evidence pack of verified evidence to share with inspectors by a time-limited link.

Be ready when they arrive

See how the Compliance Centre turns everyday records into inspection-ready evidence.

Book a demo Governance intelligence