Incidents and safeguarding concerns are recorded once and flow to the person's chronology, to notifications and to governance. Handover and on-call keep the next shift informed.
Incidents link to the person, the shift and any medicine involved. Safeguarding records are restricted to the people who need them, and statutory notifications are drafted with their deadlines.
Handover cards per person are read and acknowledged. On-call has its own log, and calls can be placed from the on-call telephony line where Dialpad is connected.
From the incident to the improvement plan, in one walkthrough.
