Rota & scheduling

Plan support around people โ€” and see the gaps before they happen.

One command centre for the rota: who is on, who should be, what was commissioned and what the next four weeks will need. Matching checks skills, competence, continuity and rest before anyone is offered a shift.

๐Ÿ–ฅ๏ธ Care Office ๐Ÿ“ฑ Carer app ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง Family portal ๐Ÿ  Client portal
Command centre

The whole rota on one screen

Commissioned hours against planned hours, continuity against each person's own target, open positions and late check-ins โ€” with drill-through to the shift that needs you.

  • Week, list and live views per person, team or service
  • Shift colours, codes and icons for waking nights, sleep-ins and 2:1 support
  • Staffing ratios and step-down plans built into each shift
  • Travel time between visits from real addresses
  • Carers see their published rota in the app
Capacity intelligence

A four-week forecast you can act on

Verio forecasts demand against available staff for the next four weeks โ€” taking leave, new packages and annual patterns such as school terms into account โ€” and shows why a gap appears.

  • Demand vs supply by week, service and skill
  • Leave and availability feed the forecast
  • Annual school-calendar patterns for children's services
  • Gaps flow into recruitment and open-shift planning
People-led changes

Banked hours and rota changes the person agrees

When a person or family asks to move support, the change is recorded against their commissioned hours. Hours not used can be banked by agreement and used later โ€” visible to the office, the family and the person.

  • Client-led rota change requests with approval
  • Banked hours ledger with expiry rules
  • Client preferences and preferred workers respected in matching
  • Every change has an owner and a reason
Everything included

More than a scheduling grid

๐ŸŽฏ

Safe matching

Candidates are filtered by skills, medicines competence, rest, continuity and office exclusions.

๐Ÿ”

Open shifts & recovery

Gaps become recovery cases with an offer ladder and safe swaps. See recovery โ†’

โฐ

Late check-in alerts

A background sweep raises one alert per late visit and emails the office.

๐ŸŒด

Leave & availability

Holiday, sickness and availability all shape the rota and the forecast.

๐Ÿงฉ

Worker patterns

Repeating patterns and contingency plans for each person's support.

๐Ÿ“Š

Rota reports

Bookings, missed visits, GPS and service reports from the same data.

Connected to

Works with the rest of Verio

See your rota in the command centre

We'll walk through a week of your service โ€” continuity, capacity and the gaps.

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