The Care Operating System

One record. Four portals. Every part of care.

Type something once and it flows where it is needed β€” to the office, the carer's phone, the family and the person themselves. Every module below runs on the same record, with the same permissions and the same audit trail.

πŸ–₯️ Care OfficeπŸ“± Carer appπŸ‘¨β€πŸ‘©β€πŸ‘§ Family portal🏠 Client portal
Every module

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Modules marked New have been added recently.

Care delivery

From referral to the shift itself β€” safe, person-centred and evidenced.

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People Journey & care planning

A living plan per person β€” journeys, multi-need profiles, key flags and outcomes.

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Medication & Clinical

Governed medicine orders, eMAR, GP Connect reconciliation and a daily audit.

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Dynamic Day / NightNew

Live workspace for waking nights and enhanced day support, with a safety net for the worker.

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Emergency QR accessNew

A pre-approved protocol becomes a short-lived, scoped view for paramedics and responders.

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Moments & wellbeing

Photos and videos of good days β€” with permission, safe processing and human review.

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Referrals & admissions

Referral documents read for you, then owners, handovers and approvals to the first shift.

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Rota & workforce

The right person, with the right skills, on every shift.

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Rota & scheduling

Command centre, capacity forecast, continuity, banked hours and client-led changes.

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Open shifts & emergency recoveryNew

One recovery case per gap β€” risk-prioritised offers and safe 2–4 leg swaps.

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Shift verification & assurance

GPS check-in, late alerts, breaks, ratios, client money and stock on every shift.

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Workforce & staff files

Recruitment, a 35-form staff file, learning & competence and recognition.

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Quality, finance & platform

Evidence, money and the controls around them.

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Governance intelligenceNew

One population per number, signals, root-cause plans and frozen evidence packs.

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Voice, feedback & improvementNew

Feedback from people, families and staff β€” privacy-scoped, acted on and shown back.

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Safety, incidents & handover

Incidents, safeguarding, notifications, handover and on-call in one loop.

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Finance & pay control

Quote to cash, funding, evidence-based pay, payroll and NHS e-invoicing.

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Carer, family & client portalsNew

The carer app, the Family Confidence portal and the person's own portal.

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AI Copilot

An assistant that reads the page you are on and proposes actions for you to approve.

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Communication & documents

Team chat, news, telephony for on-call and a template builder.

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Facilities & assets

Properties, vehicles, fire safety and maintenance on one compliance calendar.

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Security & trustNew

Roles and permissions, two-step sign-in, audit trails and tenant controls.

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Connected by design

Every event flows to the next

A dose given at night closes the prompt in the waking-night workspace. A missed check-in opens a recovery case. An incident publishes to governance the moment it is saved. Nothing is typed twice.

  • One record across office, carers, families and the person
  • Roles and capabilities checked on every page and action
  • Append-only records with linked corrections

See how it all fits together

In 30 minutes we'll look at your service and show you the modules that matter to you. No pressure, just a chat.

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