The connected Care Operating System

See clearly. Act confidently.

Care delivery, workforce, governance and finance on one record β€” with portals for carers, families and the people you support. Rules are enforced in the system, so your evidence builds itself every day.

I work in…  Β·  and I need…

βœ“ No obligation  Β·  βœ“ We help you bring your data across  Β·  βœ“ Tailored to your service

One connected Care Operating System β€” the record your whole service runs on.

4Portals on one record β€” office, carer, family, client
19Feature areas, from eMAR to e-invoicing
21Controls in the automatic daily medicines audit
1Γ—Typed once β€” flows everywhere it is needed
Four portals, one system

Built for everyone involved in care

Each portal shows what that person needs β€” from the same record, under the same permissions.

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Care Office

Care delivery, rota, workforce, governance and finance β€” with the things that need you today at the top.

Explore the office β†’
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Carer app

My Day, GPS check-in, eMAR, waking-night workspace, handover, rota offers and My Pay.

Explore the app β†’
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Family Confidence

A live timeline, visits and medicines, shared moments, banked hours and messages for linked family.

Explore the portal β†’
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Client portal

The person's own plan, goals, schedule, documents and a direct line to their team.

Explore the portal β†’
Verio is on your phone.Download the Verio app for Android today β€” iPhone is coming soon. Sign in with your usual Verio account.
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New in Verio

Built for the moments that matter most

Recent modules for the hardest parts of care β€” the night shift, the emergency, the gap in the rota.

Dynamic Day / Night

Waking nights you can evidence

A live workspace for every waking night: prompts for meaningful records, eMAR-linked doses, safety check-ins with an escalation ladder for the worker, and a handover only the worker on shift can sign.

Explore Dynamic Day / Night β†’
Emergency QR access

The right information for a paramedic, in seconds

Three decisions turn a person's pre-approved protocol into a short-lived, scoped responder view. Identity first, medication never shown as current when it isn't, and the session closes itself.

Explore Emergency QR β†’
Open shifts & emergency recovery

Recover a gap safely β€” and fast

Every uncovered position becomes one recovery case, prioritised by risk. Offers widen on a timer, swaps of two to four moves are checked leg by leg, and the change commits all at once.

Explore recovery β†’
Why Verio is different

Most care software stores your records.
Verio enforces the rules around them.

A late dose needs a decision. A swap can't leave a 2:1 short. A plan can't close until it has worked. The safeguards your policies describe are built into the system itself.

Every day

The tools your service runs on

Medication & Clinical

Every dose governed, timed and evidenced

Governed medicine orders, an eMAR with clinical windows, GP Connect reconciliation, controlled drugs, PRN and rescue medicines β€” and a daily audit that runs itself.

  • Late doses need a documented decision
  • Competence checked before the task is offered
  • Time-limited evidence links for pharmacists and inspectors
Rota & scheduling

Plan support around people

A command centre for commissioned and planned hours, continuity, open positions and a four-week capacity forecast β€” with client-agreed banked hours.

  • Safe matching on skills, competence and rest
  • GPS check-in and late alerts
  • Pay and invoices from evidenced shifts
People Journey

One living plan per person

Journeys for children, young people and adults, multi-need profiles, key flags on every shift, and goals evidenced over time.

  • Key flags carried into rota, eMAR and handover
  • Moments captured safely as outcome evidence
  • A chronology built from every module
AI Copilot

Drafted by AI, approved by you

The Copilot reads the page you are on, answers from your records and proposes actions with Approve, Edit and Discard. Nothing is sent or saved without a person.

CQC ready

Your evidence builds itself, every day

Records from every module feed the governance command centre and are mapped to the five key questions. Evidence packs are frozen, approved and shared by a link that expires.

SafeMedicines, incidents, safeguarding and emergency access β€” tracked and acted on.
EffectiveOutcomes, competence and clinical reviews in one place.
CaringMoments and records that show the person's experience.
ResponsiveFeedback acted on, banked hours and person-led changes.
Well-ledSignals, root-cause plans and a closure gate that proves it worked.
See governance intelligence β†’
Your data β€” protected by design

Security enforced in the system

These controls are built into Verio today. Ask us for anything your procurement needs in writing.

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Roles & two-step sign-inCapability checks on every page; email or authenticator verification.
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Protected documentsUploads kept out of public reach and streamed only to permitted users.
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Records that can't be quietly changedAppend-only logs, linked corrections and hash-chained events.
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Sharing that expiresEvidence and emergency links are time-limited, logged and revocable.
Security & trust β†’
The support you expect

Switching to Verio is a change we make easy

The biggest worry is moving off paper or another system. Here is how we help.

πŸ“₯Bring your data acrossBulk import for people, staff and records, with our help to map them.
🎨Your brand, your setupYour logo, colours, letterhead and modules β€” tested in UAT before go-live.
πŸŽ“Training for everyoneOffice, carers and families, with a training environment to practise in.
πŸ› οΈBuilt with providersVerio is developed with frontline UK care providers, feature by feature.
FAQs

Common questions

What does the AI Copilot do β€” and what doesn't it do?

It reads the page you are on, answers from your records within your permissions, drafts summaries and proposes actions for a person to approve. It never sends or saves anything on its own, and in areas like Moments it may only describe what can be seen β€” never mood, pain or diagnosis.

What types of care service does Verio work with?

Home care, supported living, residential and nursing services, learning disability, mental health, and children's and complex care β€” including waking nights, live-in support and 2:1 packages.

Is there a mobile app?

Yes. The Verio app is available for Android on Google Play, and the iPhone version is coming soon to the App Store. Carers, families and office staff sign in with the same account they use on the website.

Can families and the people we support use it?

Yes. Family members linked as key contacts get the Family Confidence portal, and the person has their own client portal. What each sees follows the sharing decisions you record.

Does Verio connect to the NHS?

Medication & Clinical can reconcile medicines against the GP record through GP Connect, and Finance can submit invoices to NHS and ICB payers through Tradeshift e-invoicing.

How long does it take to switch?

It depends on your service and how many modules you start with. We will agree a plan with you in the demo β€” configuration is tested in a UAT environment before it goes live.

How is our data protected?

Role-based capabilities, two-step sign-in, protected document stores, expiring share links and append-only records are built in. See Security & trust for the detail.

Want to see how it works?

In 30 minutes we'll look at your service and show you how Verio could help. No pressure, just a chat.

Book a demo View pricing